Description

This course provides a step-by-step guide to mastering feedback management for small and minority-owned businesses. You will learn how to listen to your customers effectively, analyze feedback to uncover actionable insights, create structured feedback loops, and continuously improve your products based on customer input. Using real-world case studies, including successful Shark Tank contestants, you’ll gain practical strategies for integrating feedback into your business processes. This course is designed to empower you with the skills and knowledge to turn customer feedback into a powerful tool for business growth and product enhancement.